SHIPPING POLICY

Shipping Policy

Thank you for choosing Kurta Wale for your traditional attire needs. We strive to provide you with the best quality kurta pajamas at affordable prices, along with a seamless shopping experience. Below is our shipping policy to ensure your order reaches you promptly and efficiently:

Processing Time:

Orders are typically processed within 1-2 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer, but we always endeavor to process orders as quickly as possible.

Shipping Methods:

We offer standard shipping for all orders. The shipping method may vary depending on your location and courier availability. We partner with reputable courier services to ensure reliable and timely delivery.

Shipping Rates:

At Kurta Wale, we strive to keep shipping rates as low as possible for our customers. Our shipping fees are calculated based on the weight of your order and the destination address. You can view the shipping charges during the checkout process before making your purchase.

Estimated Delivery Time:

Delivery times may vary depending on your location and the shipping method selected. Generally, orders within the same country may take 3-7 business days to arrive after dispatch. International orders may take longer, typically between 7-21 business days, depending on customs clearance and local postal services.

Order Tracking:

Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our website or directly with the courier service.

Shipping Restrictions:

Please note that we currently ship to addresses within the countries specified on our website. We do not ship to PO boxes or APO/FPO addresses.

Customs and Duties:

International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department. Kurta Wale is not responsible for any delays or additional charges due to customs clearance processes.

Order Changes and Cancellations:

If you need to make any changes to your order or cancel it, please contact our customer service team as soon as possible. Once an order has been processed and dispatched, we may not be able to make changes or cancel it.

Incomplete or Incorrect Addresses:

It is the customer's responsibility to provide accurate and complete shipping information. Please double-check your shipping address during checkout. Kurta Wale is not liable for any delays or non-delivery of orders due to incomplete or incorrect addresses provided by the customer.

Lost or Stolen Packages:

In the unfortunate event that your package is lost or stolen during transit, please contact our customer service team, and we will assist you in resolving the issue with the courier service.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. Thank you for shopping with Kurta Wale!